Amazon Leadership Principle - Deliver Results

The Thought - “Leaders focus on the key inputs for their business and deliver them with the right quality and in a timely fashion. Despite setbacks, they rise to the occasion and never settle”.

What is “Deliver Results” at Amazon

Probably the simplest and the most important leadership principle to understand is Deliver Results. It is about keeping up with the promises made to the customer. It is about getting things done in a timely manner to ensure that the customer is getting the right quality of service on or before the time of promised delivery date, irrespective of the challenges that come across. Delivering results on time is a way to earn trust of the customer by fulfilling the commitment on time to gradually build reputation.

Delivering results with right quality and in a timely manner! Amazon Leadership Principle - Deliver Results!

Deliver Results Amazon interview questions

• Talk about a scenario when you had met a goal/commitment under pressure of a stringent timeline ?

• Can you think of an example when you significantly overachieved the goal ?

• Describe a situation when you had to solve unexpected challenges to meet a goal?

Interviewers expectations from your answers on “Deliver Results”

• Are you someone who achieves targets with a very well thought out approach, keeps things realistic, anticipates risks and plans for the mitigation in advance?

• Do you take an extra mile effort to leverage capabilities of other teams and stakeholders to move things faster?

• Do you focus on the end result or only focus on the task at hand?

• Are you a problem solver? Can you build strategies to come up with alternative solutions if the initial solution is not working out?

Must have in your answers on “Deliver Results”

• Talk about how you plan your day or plan your road map to achieve a certain goal, add elements like transition plans, governance models, risk identification and mitigation strategies (FMEA - Failure Mode Effect Analysis).

• Mention about how you think on your feet, always can come up with an alternative solution if the initial plan does not seem to work.

• Showcase you are a team player, acknowledge the efforts of all members who came together to solve a problem where you played the role of an anchor.

• Portray examples when you can talk about how you kept rigour on every task that leads to meeting the commitment to the customer, it is about working on tasks at hand but keeping the end result in focus.